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Updated
7/25/2016

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How to create a Diagnostic Report

In order to diagnose and solve problems, we may ask you to create a Diagnostic Report and email it to us along with a description of the problem you're having.

Here's how to create the Diagnostic Report:


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Here's a summary of the steps in the video:

The first few lines of the Diagnostics Report include the path to the DIAGS.TXT file that contains the report, and also the email address to send the report to.

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